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Frequently asked questions

General questions about the hotel

Where can I park my car and is use of the car park free of charge?

The hotel offers ample free parking space.

Does the hotel offer Wi-Fi?

Wi-Fi is available throughout our hotel and it is free of charge. 

From what time can I check in at the hotel?

You can check in at 2 pm.

At what time do I need to check out again?

You are requested to leave the room before 11 am. If you wish to leave at a later time, we can offer hotel check out at 5 am as special service. 

Questions regarding the central location of the hotel

Is it a long way to skiing area Spieljoch?

No, the Spieljochbahn valley station is approx. 150 meters away (downhill) from the hotel. 

How far is it to skiing area Hochfügen from the hotel?

Skiing area Hochfügen is approx. 12 km away, The free ski bus stops in front of our hotel. 

How far away is the golf course Uderns?

Golfclub Zillertal, Uderns is appox. 4 km away from the hotel. 

Where is the nearest après-ski venue?

The après-ski venue Herzlalm is approx. 120 m away from our hotel.

Questions regarding the Vital area

When is Dani's Vitalcenter area open?

Dani's Vitalcenter is open every day from 9 am until 7 pm. 

When can I use the sauna?

The sauna can be used between 1 pm and 10 pm, the Badeschlössl from 7 am to 22 pm and the indoor family pool from 7 am to 9 pm.

Do you have a rental service for bathrobes and towels for the sauna?

Yes, they can rented at our hotel - please, inform reception about what you need. 

Questions reagrding the restaurant

Can I smoke in the restaurant?

Smoking is only allowed in the lounge and in the hotel bar from 9 pm.

When does the kitchen close?

The kitchen (warm food) is open until 11 pm.

What does the hotel provide for, in terms of catering?

You can book a room with breakfast or a room with 3/4 board.

Holiday atmosphere that lasts

Guest reviews

The condition was very well-kept and the cleanliness perfect.

Theresa - HolidayCheck