Advantages for direct bookersLast Minute

Information from A to Z

Interesting facts about Wohlfühlhotel Schiestl

We have set out below some useful information about our hotel in alphabetical order.

Arrival day

The rooms are ready for occupancy from 2 pm onwards.

Afternoon snack

from 2 pm - 5 pm

Enjoy our lavish, diverse afternoon sack buffet. Important: the afternoon snack on your departure day is not included in the price, but you can simply let us know at the reception desk if you would like to add this. 

Baby phone

This is possible with your room telephone. Just contact the front desk and give the number of your mobile phone. Whenever you want to activate the baby phone service, just dial the number 500, follow the instructions and leave the receiver next to the telephone.

Badeschlössl (SPA-Area)

The "Badeschlössl" boasts a pool, sauna baths and steam baths, where you can relax and unwind after a fun-filled and active day outdoors.
Opening hours: Pool: from 7 am until 10 pm
Sauna area: 1 pm until 10 pm
(Please keep in mind that our "Badeschlössl" is an absolute quiet area - acess only from 16 years.)


Our hotel bar is a very popular place! Enjoy a cocktail or another cool drink (with or without alcohol). Our barkeeper is looking forward to your visit!


In each room there are two bathrobes which are to lent at no cost. If you should take one home with you, we will charge EURO 75,- per bathrobe. Our bathtowels are available in each room (1 for each person) to be used in our Badeschlössl (SPA) and in our family pool. Of course the used ones will be changed, therefor bring the used ones back to your room.


The WohlfühlHotel Schiestl is the ideal point for bike tours into the mountains. At the reception you will get more information and maps.


From 7 am till 11 am.
Start your day with our Schiestl-late-risers-breakfastbuffet with products from our own farm. Attention: breakfast is not included on arrival day.


We love to celebrate! Please tell us if you have something to celebrate during your stay in the WohlfühlHotel Schiestl (Birthday, Wedding day, ...)


A cigarette automat can be found at the entrance of the Zirbenstube.


Please may we ask you to leave your room at 11 am at the latest. You can pay your hotel bill the night before departing. Doing so you can avoid delays on departure day. On departure day you can still use the „Badeschlössl“ and the „Familienhallenbad“ all day. Therefor you can use the bathrobes and bathtowels from your room.

Credit cards

In order to pay your hotel bill we accept the following credit cards: Visa, Eurocard/Mastercard, JCB

Cross-country skiing

Starting point: Hochfügen, right by the lift ticket office towards the Gamsstein; length ca. 9 km, difficulty level: intermediate - difficult – a paradise for cross-country skiers is in Pertisau - ca. 20 min. away by car. Information is available at the reception desk. 

Daily- and weekly program

Each morning on your breakfast table or at the reception you’ll find some information about special programmes (like dancing evenings, bingo etc.) Join us and have a lot of fun.

Dani’s Vitalcenter (SPA-area)

Here you’ll find our beauty farm, the hair-dresser as well as the massage area. Please do make appointments by dialling tel. 335 or directly at the Vitalcenter’s reception desk.Please notice that we charge 50% of the treatment in case you shouldn’t come to the arranged appointment or you should cancel the fixed date shortly.


Daily salad- and startersbuffet, main courses from the buffet – in the restaurant area from 6 until 9 pm. Please ask our service team to show you your reserved table.


For medical help, weekend-service - please ask the reception.
Emergency phone number: 144


Dogs are allowed in the rooms, but not in the restaurants or spa area. We charge Euro 15 per day, food not included. We ask you to avoid damages in the room caused by your dog.


Drinks in the restaurant can be put on the hotel bill. Please check the bill immediately and sign it.


You can pay your hotel bill with the EC-card (with secret code) at the reception.

Emergency call

  • Fire department: 122
  • Police: 133
  • Ambulance: 144
  • Mountain rescue: 140

Environmental protection / Pollution control

If you are interested in doing something for our environment, you’ll have the opportunity in our hotel. Just give a sign to our chamber-maids:

  • Towels on the floor means - please change the towels / we want to have new ones.
  • Towels hanging on the holder means - we will use them again.


You can open the main-entrance with your key-card (small pillar on the right side next to the door) after 11 pm.


We are situated at an optimal spot for a lot of trips. Please have a look at the information desk near the reception. If you need some more information please don’t hesitate to ask us.

Family pool

Our family pool (children and adults) has been totally redecorated. Opening hours: from 7 am - 9 pm. Here are some rules when using the pool:

  • You are not allowed to enter with outdoor shoes!
  • When intoxicated you are not allowed to enter the swimming pool area.
  • We assume no responsibility for any valuables or clothes.
  • For reasons of hygiene please shower before swimming.


In case of fire please follow from the instructions (seperate leaflet).

Fitness studio

Our guest card provides guests with discounted admission to the fitness center “Paradise World” – Euro 10 instead of Euro 15. 


Please don’t take any food from our buffets with you. If you like, we can make you a packed lunch.

Hiking tours

Our hotel is the ideal starting point for a walk in the Zillertal mountains. Information concerning possibilities and tours you can get at the reception or ask our hiking-guides Alf and Christian.


Is a marvellous place for walking in summer and a wonderful skiing area in winter. Every 15 minutes a free ski bus stops directly at the hotel. Do not forget to visit our sister-hotels LAMARK/BERGHOTEL at Hochfügen.


On the first channel of your television you can watch our hotel-infochannel.


Please hang the sign „Please do not disturb“ on the outside of your door, if you do not want to be disturbed by our housekeeping.

Internet / W-Lan

You can use WLAN for free throughout the hotel. With WLAN, you can easily surf the Internet and check your e-mail. However, due to the broadband situation in the area, upload & download speeds are limited. Livestreaming overburdens the available broadband. 


Use the keycards

  • for the hotel entrance (after 11:00 pm) – only the main entrance
  • for the ski storage / hiking boot storage room. After 11:00 pm, keycards open the main entrance (small column to the right of the sliding door) – Don’t forget to return your keycards before your departure! For loss of keycards, we charge Euro 4. 


Our “Gansl Lounge” is the ideal meeting point for people of all ages. Enjoy a refreshing beer, a glass of fine wine, or a cocktail in a cozy atmosphere.  


Breakfast: from 7 am until 11 am
Afternoon-snack: from 2 pm until 5 pm
Dinner: from 6 pm until 9 pm 


In your wardrobe you will find a mini-safe, where you can deposit your valuables. How to use (manual is in the room):
Saving your code: 1. Press “A” while the safe door is open. 2. Press a code of 6 digits. 3. Press “C”
Opening the safe: 1. Press “A”. 2. Press your 6 digit code and open
For the new mini-safes in the suites:
Closing: 1. Enter a 6 digit code. 2. Press “E”. 3. Close the door. 4. Press “C”.
Opening: 1. Enter your code. 2. Press “E”. 3. you can open the safe

Parking facilities

Free parking facilities in front of our hotel.


In Fügen there are two pharmacies:
Dorfapotheke Fügen (Fügen-Center – opposite tourist office), phone: +43 5288 63818
St. Pankraz-Apotheke Fügen (Karl-Mauracher-Weg 36), phone: +43 5288 67000
Opened: MO-FR: 8 am until 12.30 pm and 3 pm until 6.30 pm · SA: 8 am until noon


With the phone in your room you can call any other room in the house free of charge (just dial the number of the room you want to reach). You can also make a call outside (just dial 0 first).

  • Internal emercengy call = 9

Photo competition

Join in our photo competition and send us your favourite photo of your holiday at the WohlfühlHotel Schiestl. We raffle nice prices, for those pictures we can use in our homepage or brochure. Further information:

à la carte restaurant

À la carte restaurant ("Zirbenstube and Lounge") here we serve hot meals all day long! (not included in the ½ board). We ask for your understanding that not all special table wishes can be fulfilled, but we will always try to take your requests into account.


The Reception Team is there for you from 7 am until 11 pm. You can reach our colleagues by dialing 9.

Roof terrace

At the upper floor of our hotel – with a fantastic view upon the Zillertal mountains.

Room safe

We ask you to deposit cash money and valuables always in your room safe.

Room service

You can order at the reception – just dial nr. 9 to get connected.

Sauna and steam bath

in the "Badeschlössl" activated from 1 pm till 10 pm) Sauna rules:

  • Take a shower before using the sauna and please do sit on a towel (use the towels from your room).
  •  If you don’t feel well or if you have a sickness (especially with fever) don’t use the sauna.
  • Don’t drink before using the sauna – you might collapse.

Schiestl - Souvenirs

Do not forget to buy a souvenir for your beloved ones who stayed at home.

Seminar room

Our seminar room (between the first and second floor in the main house) can be used for business meetings or seminars. If you want to see something special on TV (sports…) DVD or video, please let us know. We can switch on the big screen for you. Please don’t do it by yourself.

Ski areas

Located right outside our door is the Spieljoch ski area. A few steps from our hotel (ca. 150 m) is the valley station of the Spieljoch lift. The free ski bus to Hochfügen, the nearest, large ski area, stops at the entrance to our restaurant, and Hochfügen is connected to Hochzillertal. Information and slope maps are available at the reception desk.  

Ski bus

The free ski bus to Hochfügen stops directly at the entrance to our restaurant, the “Zirbenstube”, and runs every 15 min. during the winter months. 

Ski passes

For ski pass of 2 or more days, you will receive a 3% Schiestl discount. Information about the various opportunities is available at the reception desk. We ask that you order your ski pass the evening before at the reception desk.

Ski schools

There are many ski schools in our direct surroundings, for ex. Skischule Total (only a few steps away from the hotel): Tel. 0043 5288 - 622 33 
Information and brochures are available at the reception desk. 


We ask you not to smoke in the rooms, the restaurants and our Zirbenstube (à la carte restaurant). 

Spieljoch cableways

Mountain adventures for families in the Ziller Valley. Starting point for many walking trails with wonderful views over the Karwendel mountains, the Achensee, the Wild Kaiser and Kufstein, as well as the Kitzbuehler, Zillertaler and Tuxer Alps. You can buy reduced tickets at the reception.

Table reservations

During your stay, a table is reserved for you for breakfast and dinner – please get in touch with our service team on your day of arrival. Tables are not reserved for the afternoon snack, so you can choose your own! We ask for your understanding in that we are not able to satisfy all table requests. 


Floodlit tobogganing fun at the Goglhof (ca. 40 min. walk from the hotel). 
Here, you can enjoy refreshments and decide if you would like to walk up to the start of the run or take the shuttle.
Price: Euro 4 per toboggan; Euro 3 per person for the shuttle to the start of the run.

Toboggan run on the Hainzenberg

With a length of 7 km, the toboggan run on the Hainzenberg is the longest natural toboggan run in the Zillertal. You can ride up on the Gerlosstein lift (gondola). Two rustic inns invite you to enjoy refreshments. Toboggan rental is available at the valley station of the Gerlosstein lift. The toboggan run is open Monday to Sunday from 8:30 am – 4:30 pm. Prices: adults: Euro 6.60 / children: Euro 3.30 evening operation: Monday to Saturday from 7:45 – 9:15 pm; prices: adults: Euro 8.90 / children: Euro 4.45 

Wake-up call

For wake-up calls there are two possibilities:

  • Request it at the reception desk or
  • lift the receiver of your telephone, dial 35 and follow the instructions.

Weekly program

Ask about our current weekly program at the reception desk. Whether dance evenings, carriage rides, bingo evenings, hikes, bike tours, meditation, Nordic walking, ski days, snowshoe hikes… we are delighted for our guests to participate. 

Zillertal Active-Card

The ideal companion for everyone who wants to enjoy the Zillertal from top to bottom. It is the ticket for lifts, trains, and buses as well as your admission and discount card.
The Zillertal Activcard is valid for 6, 9, or 12 days – more information is available at the reception desk! 


Hot food is served continuously until 10:00 pm in our à-la-carte restaurant.

Holiday atmosphere that lasts

Guest reviews

"Brilliant hotel...well worth including in your trip"

annieandmum - Ballina, Australia - TripAdvisor