Useful information from the Wohlfühlhotel Schiestl

You will find information and everything you need to know about our Wohlfühlhotel Schiestl and your holiday in the Ziller Valley from A to Z here:


On your day of arrival, your room will be ready from 14.00.


We kindly ask you to vacate your room by 11.00 on the day of departure. Please do not forget to return your room cards to reception. Enjoy the "Badeschlössl" & "indoor family pool" all day long on the day of departure. Feel free to take bathrobes and towels with you from your room. We kindly ask you to put the used bathrobes and towels into the laundry baskets provided on departure.


Extensive daily salad and starter buffet, menu of choice with hearty dishes from our kitchen, themed buffets, Sunday dinner - served in the Schiestl restaurant between 18.00 - 21.00. A table will be reserved for you. Our service team will be happy to guide you to your seat.


There are two pharmacies located in Fügen:
Dorfapotheke (Fügen centre - opposite the tourist office); tel. +43 5288 63 8 18
St. Pankraz Apotheke (Karl-Mauracher-Weg 36); tel. +43 5288 67000

Opening times:
Monday to Friday: 8.00 - 12.30 and 15.00 - 18.30
Saturday: 8.00 - 12.00 


We will happily inform you at reception about medical assistance, weekend services and consultation hours.
Emergency doctor telephone number: 144 


The Wohlfühlhotel Schiestl is your starting point for many beautiful excursions. The team at reception would be happy to give you tips for eventful days spent on your holiday.

Outdoor swimming pool with sun-lounger area

Open during the summer months from 9.00 - 19.00.

Baby monitor

is possible through your room telephone. Simply get in touch with reception and give them your mobile phone number. If you want to activate the baby monitor now, just pick up the receiver and dial 500 - please follow the instructions.


Relax to your heart's content in the "Badeschlössl" with wellness pool (counter-current system, massage benches, base bubbler, waterfall) and sauna area (sanarium, Finnish block sauna, steam bath, aroma steam bath) as well as relaxation areas.

Opening times:
Wellness pool from 7.00 to 22.00
Sauna area: from 13.00 to 22.00
(Please note that our "Badeschlössl" is truly a place of relaxation - admission from 16 years).


There are two RENTAL bathrobes in each room for your feel-good stay. There are two bathrobes in each room AVAILABLE during your feel-good stay. BATHING and HAND TOWELS for the "Badeschlössl" and "indoor family pool" are also provided in each room. These are changed daily by housekeeping on request, so we kindly ask you to bring used bathing and hand towels back to your room!


Our hotel bar is a popular meeting place! Enjoy cocktails and cool drinks in a pleasant atmosphere. Our barkeeper looks forward to your visit.


The Wohlfühlhotel Schiestl is the ideal starting point for bike tours in the Ziller Valley mountains. Information about biking possibilities is available at reception.

Roof terrace

The roof terrace on the top floor offers fantastic views overlooking the Ziller Valley mountains where guests can relax on sun loungers.

Dani’s Vitalcenter - our small but exquisite beauty farm

Arrange your beauty appointments for baths, massages, cosmetics, foot care, hair styling... in good time - directly at the Vitalcenter and by telephone from your room. Extension: 335
No-shows or cancellations at short notice will result in a charge of 50% of the service.

Electric bikes

Discover the Ziller Valley with our e-bikes. The electric motor supports you while pedalling. Detailed information is available at reception.

EV charging stations

We provide our guests with charging stations for electric vehicles. You will find two TYPE 2 charging stations and one Tesla charging station.

Front door

Key cards open the main entrance after 23.00 (small column to the right of the sliding door).


Late-riser breakfast: 7.00 - 11.00
Afternoon snack: 14.00 - 17.00
Dinner: 18.00 - 21.00

Ice skating

You can ice skate at the Erlebnistherme Zillertal (Fügen). You will find more precise information at reception.

Indoor family pool

You can use the "indoor family pool" (counter-current system, waterfall, base bubbler) with baby basin between 7.00 - 21.00.

We kindly ask you to observe the following rules in the swimming pool:

  • Entering with street shoes is not allowed
  • Access is not permitted when intoxicated
  • No liability is accepted for valuables and clothing
  • Please take a shower before using the indoor swimming pool for reasons of hygiene


Since we like to celebrate festivals, it goes without saying that none should be missed. Please let us know if you have anything to celebrate during your stay (birthday, wedding, anniversary, engagement...)

Fitness studio

Our newly equipped fitness room is located on the 1st floor.

Breakfast buffet

From 7.00 to 11.00
Start the day with a Schiestl late-riser breakfast with many products from our own farm. Please note: breakfast is not included on your day of arrival.


Any food and drinks in the restaurant and treatments in the Vitalcenter can be charged to your room bill. Please check the bills and confirm them with your signature.


We would ask for your understanding that your pets are not allowed in the restaurant & wellness area. We charge a daily fee of € 15.00 per pet (without food). We kindly ask you to make sure that damages are avoided or covered by your insurance.

Hotel info TV

Our Hotel Info Channel is the first channel on your room TV set.

Internet - Wi-Fi

You can use the free Wi-Fi throughout the hotel. The installed Wi-Fi allows you to easily surf the Internet and check up on your e-mails. Upload & download speeds are however limited due to the broadband situation in the municipality. Live streaming overloads the available bandwidth.

Card payments

Credit cards: when paying your bill at reception, we accept Visa, Eurocard/Mastercard and JCB.
EC card: bank cards are accepted at the reception to settle the hotel bill (with Personal Identification Number).

Key cards

Use key cards for the main entrance of the hotel (after 23.00, small column to the right of the sliding door) and for the ski/hiking boot room in the basement. Please do not forget to hand in your key cards before your departure! For lost key cards, there is a surcharge of € 4.00.


We kindly ask for your understanding that no food may be taken from the dining room. We will be happy to prepare a packed lunch for you on request.


Our "Gansl Lounge" is the ideal meeting place for "young and old". Enjoy a cool beer, a nice glass of wine or a cocktail in a cosy atmosphere.

In-room safe

There is a safe in your cupboard where you can store your valuables, papers, cash etc. To save your code:

1.       Press "A" with door open.
2.       Enter a 6-digit code of your choice.
3.       Press "C".

To open:

1.       Press "A".
2.       Enter 6-digit code and open.

The following applies to our new safe:

To close: press "E", close the door and press "C".
To open: type in your code and press "E".

Afternoon snack

From 14.00 to 17.00

Enjoy our rich and varied afternoon buffet to satisfy any hunger in between meals. Please note: the afternoon snack on your day of departure is not included in the price, but you are welcome to inform our reception if you would like to take advantage of it additionally.

Emergency numbers

Fire brigade: 122

Ambulance/emergency doctor: 144

Police: 133

Mountain rescue: 140


Feel free to use the hotel's private car park free of charge.


We kindly ask you not to smoke in all our rooms as well as in the dining rooms and in the hotel lobby. Many thanks for your understanding. Non-smoking hotel!


The reception team would be happy to help you between 7.00 - 23.00 and is at your disposal for any information you might need. You can reach us from the room telephone by pressing 9.


Always a load of fun: illuminated tobogganing run at the Goglhof (approx. 40 minutes’ walk from the hotel).
You can stop there for refreshments and decide for yourself whether you want to walk the entire toboggan run to the top or whether you want a transfer to the start of the run.
Prices: € 4.00 per toboggan and € 3.00 per person for the transfer to the start of the run.

Toboggan run at the Hainzenberg

The toboggan run at the Hainzenberg is the longest illuminated natural toboggan run in the Ziller Valley at 7 km. The ascent is made with the Gerlossteinbahn (cable car). Two rustic inns invite you to take a refreshment break. There is a toboggan rental service at the Gerlossteinbahn valley station.

Toboggan service:
from Monday to Sunday from 8.30 to 16.30

Adults: € 6.60 / Children: € 3.30

Evening tobogganing service:
Monday to Saturday from 19.45 to 21.15;

Adults: € 8.90 / Children: € 4.45

Sauna area

Our saunas and steam baths in the "Badeschlössl" will be switched on between 13.00 - 22.00.

Please observe the following sauna regulations:

It is essential to take a shower before each sauna session and use a towel as a seat pad for reasons of hygiene!

As healthy as a visit to the sauna is, it is not advisable to take a sauna in case of acute illnesses (especially those associated with fever).

If you do not feel well (dizziness, nausea, pain...) please leave the sauna immediately.

Never enter the sauna intoxicated!

Schiestl Souvenirs

Do not forget to bring something back for your loved ones at home from the Wohlfühlhotel Schiestl Souvenir Shop (in the reception hall).

Conference room

Our conference room (between the 1st and 2nd floor in the main building) is equipped for seminars and conferences. Just let the reception team know if you would like to watch a special TV event (e.g. a football match) on the big screen.

Ski bus

The free ski bus to Hochfügen stops directly in front of the entrance of our Restaurant Zirbenstube and runs every 15 minutes during the winter months.

Ski passes

You will receive a 3 % Schiestl discount on a 2-day ski pass or more. Our reception team will be happy to provide you with information about the various possibilities. We kindly ask you to order your ski pass at reception the evening before.

Ski schools

We have many ski schools nearby e.g. the Ski School Total (only a few steps away from the hotel); tel. +43 5288 622 33
Information and brochures are available at reception.

Table assignment

A table for breakfast and dinner is reserved for you during your stay - please contact our service team on the day of arrival. You have a free choice of table for the afternoon snack! Kindly understand that we cannot accommodate all table requests.


You can use the telephone in your room to make calls within the hotel (from room to room) - simply dial the room number - or to make external calls (outside the hotel) - dial 0 for an outside line. See detailed telephone instructions for further information.

Internal emergency call = 9 (at any time of day or night!)

Environmental protection

Detergents pollute our environment. Nevertheless, tons of towels are washed every day in hotels worldwide - many of them unnecessarily! You can set an example for more environmental awareness in this hotel by using our system:

Towels on the floor means: "Please replace"

Towels back on the holder means: "I'll use it once again"

Hiking tours

The Wohlfühlhotel Schiestl is the ideal starting point for hiking tours in the Ziller Valley mountains. Information on hiking possibilities as well as hiking maps can be obtained from reception or from our hiking guides Alf and Christian.

Wake-up calls

You have two options if you wish to receive a wake-up call:
Notify our reception that you would like a wake-up call

set the wake-up call yourself on the room telephone. To do this, dial 35 and follow the instructions given.


Weekly programme

Please enquire at reception for our current weekly programme. Whether dance evening, horse-drawn carriage ride, bingo evening, hikes, bike tours, meditations, Nordic walking, ski days, snowshoe hikes... We are delighted when many guests participate in the activities.


Winter hikes/winter walks

There are several hiking and walking options around the Wohlfühlhotel Schiestl. Information and brochures are available at reception.



There is a cigarette vending machine in the entrance area of the Zirbenstube à la carte restaurant.



Needless to say that our housekeepers do not want to disturb you while you are still in your room, in this case please use the "PLEASE DO NOT DISTURB" sign (red side).


In-room safe

We kindly ask you to always deposit cash and valuables in the safe.


Room service

Dial 9 (reception) and we will be happy to take your order.



We serve hot meals in our à la carte restaurant until 22.00.


Zillertal Activcard

Is the ideal companion for all those who want to fully experience the Ziller Valley and all its attractions. It is a ticket for the cable cars & lifts, trains and busses as well as an admission and discount card all in one.
The Zillertal Activcard is valid for 6, 9 or 12 days - please contact the reception desk for more information!