Booking information

Current cancellation conditions

  • Up to 14 days before arrival the cancellation is for free
  • From 14 days before arrival, we charge 50 % of the holiday price
  • From 5 days before arrival, we charge 70 % of the holiday price
  • In the event of no show, we charge 90 % of the holiday price
  • Only written cancellations are valid!

Price information

*) B&B: overnight stay with breakfast
*) ¾ luxury board: overnight stay with Schiestl’s ¾-luxury board (with breakfast, afternoon snack, dinner)

The prices quoted are given per person per day. There is an additional local tax of € 1.50 per day and person aged 15 and over. This price list invalidates all previous price lists. If you happen to make a mistake when confirming your reservation, the conditions stated in the holiday information apply.


The benefits of direct booking

Book directly with us and benefit from all the advantages!

  • Late checkout with wellness
    You need to vacate your room by 11.00. However, the entire wellness area, inclusive of the saunas, remains available to you until 17.00.
  • Personal advice and flexibility with special requests
  • Hiking, skiing, leisure activities - we know the best tours, routes, tips and events. And we would love to tell you all about them!
  • Offers and packages can only be booked directly
  • More room categories than online
  • Family rooms with partition possible
  • Uncomplicated change of reservation
  • Most favourable cancellation conditions


Child discounts

As a first-class Family Hotel in the Ziller Valley, we do of course offer first-class discounts and price reductions for children in their parents' room or for singles with children.

In the parents' room  

Children up to 6 years Free
from 7 to 11 years inclusive 50 % discount
from 12 to 15 years inclusive 30 % discount
Older than 16 years 15 % discount

The discount applies to two full-paying guests. No reduction in the family apartments.

Our tip: Two children under the age of ten stay for FREE during our “Children's Weeks” (when staying in the parents' bedroom - with two full paying adults)!

Price reductions and additional charges

Overnight stay with breakfast (without Schiestl’s ¾-luxury board)

We shall reduce the price by € 15.00 per person and day for overnight stays with breakfast without Schiestl’s ¾-luxury board.

Services and information

Payment options

By cash and credit cards: VISA, Eurocard/Master Card, EC Cash

Austrian general terms and conditions for the hotel industry

The Austrian general terms and conditions for the hotel industry apply.

Travel insurance


Please notify us of pets when making your reservation. We add a surcharge of € 15.00 per day, without food.
Please also understand that your four-legged friend is not permitted access to the dining room and wellness area.

Room categories

We kindly ask for your understanding that we can only promise the booked room category, not a specific room number or floor.