Privacy Policy

Statement on the Duty to Provide Information

The protection of your personal data is of particular importance to us. We therefore process your data exclusively in accordance with legal requirements (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing in connection with our website.


General Information

By using this website, you consent to the use of personal and non-personal data as set forth in this privacy policy, in the manner described below and for the purposes specified below.

You may revoke your consent at any time (including in part) by sending an email to info@hotel-schiestl.com. This may affect the functionality of the content offered on this website, particularly because certain data applications are necessary to provide the service you have requested.

Furthermore, you have the right to access your personal data, to data portability, to rectification or erasure of personal data, as well as to restrict or object to the processing of your personal data. You can exercise these rights by sending an email to info@hotel-schiestl.com.

You also have the right to file a complaint with the data protection authority

in Austria: https://www.dsb.gv.at

in Germany: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

in Italy: https://www.garanteprivacy.it/

National Data Protection Authorities: https://www.dsb.gv.at

Personal data (e.g., name, email address, phone number) is processed and transmitted by Wohlfühlhotel Schiestl KG only in a lawful manner (in particular to fulfill contractual obligations or based on your consent).


Contact

If you contact Wohlfühlhotel Schiestl KG via email and/or the contact form, the personal data you enter there—in particular your name and email address—will be stored for 3 years for the purpose of processing your inquiry and any follow-up questions. This data processing is therefore necessary for the performance of a contract in accordance with § 8(3)(4) of the Austrian Data Protection Act (DSG) and Article 6(1)(b) of the General Data Protection Regulation (GDPR).

If you leave comments or other contributions in the fields provided for this purpose, your IP address will be stored for a maximum of six months. The purpose of this storage is to be able to identify the responsible party in the event of any legal violations. It is therefore in the overriding interest of Wohlfühlhotel Schiestl KG pursuant to Section 8(1)(4) of the Data Protection Act (DSG) and Article 6(1)(f) of the GDPR.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.

 

Website Tracking

Wohlfühlhotel Schiestl KG stores the following data each time the website www.hotel-schiestl.com (hereinafter referred to as the “website”) is accessed: name of the accessed webpage, requested file, date/time, amount of data transferred, notification of successful retrieval, browser type/version, operating system, previously visited page, and IP address.

The temporary storage of your device’s IP address is necessary for providing the website’s content and is therefore required for the performance of the contract in accordance with Section 8(3)(4) of the Austrian Data Protection Act (DSG) and Article 6(1)(b) of the General Data Protection Regulation (GDPR). Your IP address is deleted once you have finished using the website.

Wohlfühlhotel Schiestl KG uses the aforementioned data solely for statistical purposes.

 

Cookies

When you visit the website, one or more cookies (small text files) are stored on your device. This is intended to improve the service provided by Wohlfühlhotel Schiestl KG, for example, by saving user settings.

You can also use the website without cookies. You can disable the storage of cookies in your browser, restrict it to certain websites, or set your browser to notify you before a cookie is stored. You can delete cookies from your computer’s hard drive at any time using your browser’s privacy settings. In this case, the website’s functionality and user-friendliness may be limited.



Further Information


Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include: This data is not merged with other data sources. The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

 

SSL Encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to Wohlfühlhotel Schiestl KG. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock icon in your browser’s address bar. When SSL encryption is enabled, the data you transmit to Wohlfühlhotel Schiestl KG cannot be read by third parties.


Data Storage During Online Booking

Please note that for the purpose of online booking and subsequent contract fulfillment, the online booking system stores cookies and the IP address of the connection owner, as well as the data provided by the person making the booking during the online booking process.

In addition, all data required for the booking is stored by us for the purpose of contract fulfillment. The data you provide is necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot enter into a contract with you. Data is not transferred to third parties, with the exception of the relevant channel manager or hotel software, or the transfer of credit card data to the processing banks or payment service providers for the purpose of charging the online booking, as well as to our tax advisor to fulfill our tax obligations.

If the online booking is canceled, the data stored by us will be deleted. In the event of a successful online booking, all data arising from the contractual relationship will be stored until the expiration of the tax retention period (7 years).

Data processing is based on the legal provisions of Section 96(3) of the German Telecommunications Act (TKG) as well as Article 6(1)(a) (consent) and/or (b) (necessary for the performance of the contract) of the GDPR.

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies that enable an analysis of your use of the website. The data generated by the cookie regarding your use of this website (including your IP address) is transmitted to a Google server in the United States and stored there for the duration of your visit to the website www.hotel-schiestl.com. An adequacy decision (http://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32016D1250&from=DE)

by the European Commission is in place regarding the transfer of personal data to the U.S.

Google will use the transmitted data on behalf of Wohlfühlhotel Schiestl KG to evaluate your use of the website, to compile reports on website activity for Wohlfühlhotel Schiestl KG, and to provide other services related to website and internet usage. Google may also transfer this data to third parties where required by law or where such third parties process the data on Google’s behalf. Under no circumstances will Google associate your IP address with any other data held by Google.

However, if IP anonymization is enabled on this website, your IP address will be truncated by Google within the European Union or the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the U.S. and truncated there. IP anonymization is enabled on this website.

You can prevent the storage of cookies used by Google Analytics by adjusting your browser settings accordingly. However, in this case, you may not be able to use all features of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

For more information on the terms of use and privacy policy regarding Google Analytics, please visit https://www.google.com/analytics/terms/de.html

 

Google AdWords Remarketing

This website uses Google Remarketing. Google Remarketing is an advertising service provided by Google that enables targeted advertising to previous visitors of the website.

Third-party vendors, including Google, display ads on websites across the Internet. To do this, cookies are stored on your device and used to display ads based on a user’s previous visits to this website. Users are identified through cookies set in the web browser. These text files allow user behavior while visiting the website to be analyzed and subsequently used for targeted product recommendations and interest-based advertising.

If you do not wish to receive interest-based advertising, you can use the Ads Preferences Manager to disable Google’s use of cookies for these purposes and customize ads on the Google Display Network by visiting Google at https://adssettings.google.com/?hl=de.

 

Google Maps

The Wohlfühlhotel Schiestl KG website uses the Google Maps API provided by Google Inc., headquartered in the U.S., to visually display geographic information. When using Google Maps features, Google collects, processes, and uses data. For more information about Google’s data processing, please refer to Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/


Google Tag Manager

This website integrates Google Tag Manager from Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Tag Manager uses cookies to attribute conversions to the various ads.

The data generated by the cookie regarding your use of this website (including your IP address) is transmitted to a Google server in the U.S. and stored there for the duration of your visit to www.hotel-schiestl.com. An adequacy decision (https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32016D1250&from=DE) by the European Commission is in place for the transfer of personal data to the U.S.


Facebook Custom Audiences

Wohlfühlhotel Schiestl KG uses Facebook Custom Audiences on its website. Facebook Custom Audiences is an advertising service provided by Facebook Inc., 1601 S California Ave, Palo Alto, CA, 94304, USA, which allows for targeted advertising to previous visitors to the website.

Facebook uses cookies to display ads based on a user’s previous visits to this website. Users are identified via cookies set in the web browser, where they are stored. These cookies allow user behavior while visiting the website to be analyzed and subsequently used for targeted product recommendations and interest-based advertising.

If you do not wish to receive interest-based advertising on Facebook, you can opt out here (in English only): https://www.facebook.com/settings/?tab=ads

 

Social Media Plug-Ins

Wohlfühlhotel Schiestl KG uses so-called social media plug-ins (interfaces to social networks) on its website. When you visit the website, the system automatically establishes a connection with the respective social network due to the integration of the social media plug-ins and transmits data (IP address, website visit, etc.).

This data transfer occurs without any action on the part of, and outside the responsibility of, Wohlfühlhotel Schiestl KG. Wohlfühlhotel Schiestl KG notes that you can prevent this data transfer by logging out of the respective social networks before visiting the website. Only when you are “logged in” can the social network associate specific data with your activity profile through automatic data transfer.

The automatically transmitted data is used exclusively by the operators of the social networks and not by Wohlfühlhotel Schiestl KG.

For further information on this, including details about the data collected by the social networks, please refer directly to the website of the respective social network. There, you can also adjust your privacy settings.

The social networks integrated into the website are:

Facebook Plugins (Like Button) – Privacy Policy for Use

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated into our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our page.

You can find an overview of the Facebook plugins here: https://developers.facebook.com/documentation/plugins When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. This informs Facebook that you have visited our site using your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how Facebook uses it. For more information, please see Facebook’s Privacy Policy at https://de-de.facebook.com/policy.php

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.



X - Privacy Policy for the Use of

Functions of the X service are integrated into our pages. These functions are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using X and the “Retweet” function, the websites you visit are linked to your X account and made known to other users. Data is also transmitted to X in the process. Please note that, as the provider of this website, we have no knowledge of the content of the transmitted data or how it is used by X. For more information, please see X’s privacy policy at https://x.com/de/privacy.

You can change your privacy settings on X in your account settings at https://x.com/de/privacy_and_safety.



Instagram - Privacy Policy for Use

Features of the Instagram service are integrated into our website. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our website with your user account. Please note that, as the provider of this website, we have no knowledge of the content of the data transmitted or how it is used by Instagram.

For more information, please see Instagram’s Privacy Policy: https://instagram.com/about/legal/privacy/.



YouTube - Privacy Policy for Use

Our website uses plugins from YouTube, a site operated by Google. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection is established to YouTube’s servers. In the process, the YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to associate your browsing activity directly with your personal profile. You can prevent this by logging out of your YouTube account.

For more information on how user data is handled, please see YouTube’s Privacy Policy at https://www.google.de/intl/de/policies/privacy



ISSUU - Privacy Policy for Use

Functions of the ISSUU service are integrated into our pages. These functions are provided by Issuu, Inc., 131 Lytton Ave, Palo Alto, CA 94301, USA. The Issuu service allows you to connect, collaborate, share, and mix documents with other users of the Issuu service community on the Internet. Please note that, as the provider of this website, we have no knowledge of the content of the transmitted data or its use by ISSUU. For more information, please see the ISSUU Inc. Privacy Policy at https://issuu.com/legal/privacy



Seekda

Our website uses Seekda to process your booking. The privacy policy for this is displayed directly within the booking process (IBE).



Other Third-Party Tools

Our website uses features, widgets, or plugins from these third-party tools; your IP address is transmitted to them to ensure their proper functioning. We have no control over whether these third parties store your IP address for statistical purposes or similar reasons. You can find more information on this in the privacy policies of the respective services.

  • TripAdvisor (review widget): TripAdvisor LLC, 400 1st Avenue, Needham, MA 02494, USA
  • HolidayCheck (review widget): HolidayCheck AG, Bahnweg 8, CH-8598 Bottighofen
  • Webcams: feratel media technologies AG, Maria-Theresien-Straße 8, A-6020 Innsbruck



Newsletter

If you would like to subscribe to the free newsletter from Wohlfühlhotel Schiestl KG, simply provide the email address to which the newsletter should be sent. This data processing is necessary for the performance of the contract in accordance with Section 8(3)(4) of the Data Protection Act (DSG) and Article 6(1)(b) of the General Data Protection Regulation (GDPR). Additional personal information such as first and last name, interests, etc., is optional. This additional personal information is used solely to personalize the newsletter.

We use the double opt-in procedure for registration. After signing up, you will receive a confirmation and authorization email at the email address you provided, asking you to click the link contained therein. This ensures that only the authorized user of the specified email address can subscribe to our newsletter mailing list.

You can unsubscribe from the newsletter at any time. At the end of each newsletter, there is a link that allows you to unsubscribe. Alternatively, you can send an email to info@hotel-schiestl.com.

Your personal data will then be deleted from the newsletter distribution list.

Provided we have received the relevant information as part of our contractual relationship with you, Wohlfühlhotel Schiestl KG reserves the right, for its own advertising purposes, to permanently store your first and last name, mailing address, year of birth, and your occupation, industry or business name in aggregated lists and to use them to send you interesting offers and information about Wohlfühlhotel Schiestl KG’s offers via regular mail. You may object to the processing of your data for this purpose at any time by sending a message to info@hotel-schiestl.com.

 


Contest

When participating in contests offered on the website or on a social media account (Facebook and Instagram) of Wohlfühlhotel Schiestl KG, personal data—namely title, first name, last name, email address, mailing address, and country—will be collected.

This data is necessary for conducting the sweepstakes—in particular, for matching entry forms to the respective participants and for determining and notifying the winners—and is therefore collected in accordance with Section 8(3)(4) of the Data Protection Act (DSG) and Article 6(1)(b) of the General Data Protection Regulation (GDPR) for the purpose of fulfilling a contract.

The personal data received will be processed and used by Wohlfühlhotel Schiestl KG only to the extent necessary for conducting the sweepstakes. The personal data will be stored for the duration of the sweepstakes and—for the purpose of processing any claims for prizes or damages—for a maximum of three years thereafter, after which it will be deleted.

By participating in the sweepstakes, you agree that, if you win, your name will be published on this website and on our social media channels.

If you have any questions regarding data processing, you can reach us at the following contact information:

WohlfühlHotel Schiestl KG
Owner: Marianne Knoll
Hochfügener Str. 107
A-6264 Fügenberg
Phone: +43 5288 62326
E-Mail: info@hotel-schiestl.com